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Position: Kitchen Manager
Reports To: Director of Food & Beverage, Global Culinary Director, General Manager
COMPANY OVERVIEW:
Trailborn is a new hospitality brand that offers unique and immersive experiences for outdoors enthusiasts. Our vision is to build hotels inspired by the great outdoors in extraordinary outdoor destinations across the country. Each Trailborn hotel puts guests at the heart of outdoor experiences that include national parks, wine country, snow-capped mountains, and sun-soaked beaches.
The brand's debut location launched in Winter 2023 at the entrance to Rocky Mountain National Park, with hotels to follow in Mendocino, California; the Grand Canyon, Highlands, North Carolina; and Wrightsville Beach, North Carolina. To learn more about Trailborn and book your stay, visit staytrailborn.com.
POSITION PROFILE:
Charged with the duty of overseeing all the culinary operations for the food and beverage outlets. Direct the operation of the kitchen(s), including food preparation and quality, physical maintenance, and inventory functions, to ensure hotel quality standards and revenue goals are met and food and supply costs are controlled.
ESSENTIAL JOB FUNCTION:
Administer culinary human resource objectives to recruit, select, orient, train, assign, schedule, mentor, coach, counsel, and discipline associates; communicate job expectations, job duties and job responsibilities; plan, monitor, appraise, and review job contributions; provide regular feedback to help manage conflict and improve team member performance, review compensation actions; enforce policies and procedures.
Meet culinary financial objectives by forecasting requirements; prepare an annual budget; schedule expenditures; analyzing variances; initiate corrective actions.
Plan menus; estimate food costs and culinary profits; adjust and revise menus. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of kitchen equipment to protect the assets, to secure revenues and comply with legal regulations and ensure quality service.
Educate and train team members in compliance with brand standards, service behaviors, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties.
Promote teamwork and quality service through daily communication and coordination with other departments. Assist sales, catering and banquet staff with banquets, parties and other special events.
Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects. Solicit guest feedback to improve food and presentation quality.
Develop menu design and concepts for all food & beverage outlets and catering events. Monitor competitor and industry trends.
Maintain procedures to ensure the security and proper storage of food and beverage products, inventory and equipment. Replenish supplies in a timely manner and minimize waste and pilferage.
Ensure that all menu items are prepared and presented according to established recipes and brand standards. Develop and implement menus and back-up (use records, production lists, pars, training, etc) within industry guidelines to continually improve revenues and profit margins while maintaining quality.
Ensure that all kitchen equipment and storerooms are in proper operational condition and are cleaned on a regular basis.
Perform Manager-on-Duty functions and shifts as assigned.
DESIRED SKILLS AND QUALIFICATIONS:
Education: Two to four-year college degree or equivalent education/experience.
Experience:
Minimum 5 years’ experience in a culinary leadership role or related position.
Hotel experience preferred.
Skills and Abilities:
Ability to perform critical analysis and manage a wide-range of information.
Requires advanced knowledge of business and management principles and practices involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
Possess excellent oral, written and presentation skills.
Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives.
Listen effectively.
Operate department within the guidelines of the Trailborn Vision and Brand.
Communicate to both, guests and fellow associates, professionally and positively.
Must be able to stand continuously for up to 10 hours per day.
Must be able to lift items of up to 40 pounds
