Vacancy expired!
White Bison is looking for a Full Time experienced Front of House Supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Performs shift opening and closing duties in accordance with manager's checklist.
Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary.
Properly executes revenue and check control procedures on shift.
Assists manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded.
Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist).
Conducts daily pre-shift meeting with staff to communicate specials, guest satisfaction scores, reservations and staff or service concerns.
Promptly resolves issues such as call outs, last minute bookings, food & beverage inventory, delayed ticket times or any other daily concerns that may arise.
Monitors floor volume at all times and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction.
Maintains a safe and sanitary work environment for all associates and guests.
Maintains regular attendance, is consistently on time, and observes prescribed work
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
Performs any other duties as requested by supervisor.
