TEKsystems is hiring an Entry-Level Administrative Assistant / Patient Access Representative to join our team. We’re looking for a friendly, organized, and reliable individual who enjoys working with people and wants to gain experience in healthcare or a professional office setting.
Job Duties:
- Register patients and complete all related functions, including obtaining consents, authorizations, and financial paperwork (e.g., patient responsibility statements, co-payments).
- Communicate effectively with patients to assist with access to care:
- Answer phones and incoming communications promptly.
- Provide accurate information and follow up when needed.
- Respond to all non-clinical questions and deliver excellent customer service in person and over the phone.
- Schedule appointments and educate patients on pre- and post-exam requirements.
- Organize and distribute patient reminders, results, and recall letters.
- Maintain accurate and timely documentation, including medical necessity and plan of care audits.
- Establish and maintain patient files; scan medical records into EMR systems.
- Manage office correspondence (mail, email, faxes, calls) and route to appropriate staff.
- Monitor and order front desk supplies.
- Attend staff meetings and comply with CMS, HIPAA, EMTALA, and Joint Commission requirements.
- Complete Medicare-related documentation (ABNs, Secondary Payer Questionnaires) and maintain accurate authorization records.
- Perform other duties as assigned to support department and organizational goals.
Qualifications:
- Customer Service or Clerical Background
- Excellent customer service and communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer proficiency
Pay and Benefits:
- The pay range for this position is $20.64 - $24.25/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
