Data Analyst (Service Now) (Remote from anywhere in CO)Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4711821) ApplyData Analyst (Service Now) (Remote from anywhere in CO)Salary$70,000.00 - $80,000.00 AnnuallyLocation Statewide, COJob TypeFull TimeJob NumberEGB92497DepartmentGovernor's Office of Information TechnologyOpening Date10/29/2024Closing Date11/3/2024 11:59 PM MountainFLSADetermined by PositionPrimary Physical Work Address(Remote from anywhere in CO)FLSA StatusExempt; position is not eligible for overtime compensation.Department Contact Informationron.weaver@state.co.usType of AnnouncementThis announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.How To ApplyPlease submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
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Department InformationTogether, we innovate for a stronger Colorado The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together. Join us in the important work of providing equitable access to services. We believe equity, diversity, and inclusion (https://oit.colorado.gov/about-us/edi) drive our success, and encourage candidates from all identities, backgrounds, and abilities to apply. We know it's important to support each other, and that means having a healthy balance of work and personal time, and benefits (https://oit.colorado.gov/careers/benefits) that allow us all to have fulfilling lives. Watch this video (https://youtu.be/w5NKWPIcjQ) to learn about how OIT is thinking differently! Description of JobIMPORTANT NOTE: Please review your application to ensure completion. For the most equitable applicant experience, OIT’s hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OIT’s hiring team. Do you want to make our beautiful state even better? At OIT, we provide secure digital services that put Coloradans first. The Data Analyst supports that mission by providing Data Analysis for the Service Now team. If using your creativity and innovation in the Data Analysis is what you love, apply today for the chance to also put your passion into the state you love. In this role, you will:
C reate, review, update and communicate dashboards and reporting in collaboration with Manager, Analytics and Development, Director, Technology Performance & Planning, OIT leadership, peers and agency stakeholders.
I dentify, analyze, and interpret trends or patterns in complex data sets.
Create, review, update and communicate ServiceHub and other relevant metrics in collaboration with Manager, Analytics and Development, OIT leadership, peers and agency stakeholders.
Validate, Filter and “clean” data by reviewing relevant reports, metrics and performance indicators to locate and correct data problems
Collaborates to develop, and appropriately execute, a change strategy, including stakeholder analysis, communication plans, and adoption plans
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal RightsA wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee an offer will be at the top of the posted range based on the salary analysis. This is a skills-based job announcement. The required minimum qualifications and/or education (if substituting for the proven experience, knowledge, and skills), are as follows: Minimum Qualifications:Work Experience:
Two (2) years of experience as a Data Analyst in an Enterprise environment.
Substitutions:
Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.
If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.
Preferred Qualifications:
3 years working experience as a Data Analyst or Business Data Analyst, including experience in soliciting requirements.
Technical expertise regarding data models, database design development, data mining and segmentation techniques
Strong knowledge of and experience with performance analytics and reporting packages (Servicenow, Tableau etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Adept at queries, report writing and presenting findings
2 years expereince with ServiceNow, with preference toward specific hands-on knowledge of Performance Analytics dashboard and report development and maintenance work.
Two (2) years of experience developing dashboards using data reporting tools (Tableau, ServiceNow)
Experience using Service Now Performance Analytics advanced features and functions highly desired
Conditions of Employment:OIT employees must comply with any screening procedures in place at state entity locations where they might be required to perform work.A pre-employment background check will be conducted as part of the selection process. Positions supporting some agencies such as the Department of Corrections and the Department of Public Safety will also require a pre-employment drug test. This position may require travel within the specified geographic area, and to locations across the state as needed. Supplemental InformationIf this posting indicates “remote from anywhere in CO” in the title, periodic reporting to the primary state work location designated for the position is required. All remote work must be performed in Colorado. While candidates from out of state will be considered for this role, the candidate selected for the position must relocate and reside in Colorado on the first day of their new position. A reasonable timeframe for relocation will be established on an individual basis, while considering business needs, and determining a start date.Our application process and what to expect after you apply are described in the videos found here (https://careers.colorado.gov/how-to-apply) . The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Governor's Office of Information Technology is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator at OITHR@state.co.us or call (303) 764-7900. This posting may be used to fill multiple vacancies based upon business need. The Governor's Office of Information Technology does NOT offer sponsored Visas for employment purposes. Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.01 What is it about this job that led you to apply? 02 Please describe how you learned of this job opening. 03 Describe your experience with Data Reporting tools such as Tableau, or ETL. 04 How many years experience do you have with Service Now? 05 The Governor's Office of Information Technology (OIT) complies with Colorado's Equal Pay for Equal Work Act. While a wide salary range is posted, specific criteria (experience, education, state seniority, etc.) will be used to determine any salary offer. While most salary offers are made within the posted range, occasionally an offer is made below or above the posted range based upon this salary analysis. It is this salary analysis, rather than any negotiation process, that determines any salary offer.
Yes, I acknowledge that it is to my benefit to include ALL of my RELEVANT experience in my application work history and I have done that here.
No, I do not wish to include ALL of my RELEVANT experience, and I understand that this may affect a potential salary offer.
06
All remote work must be performed from within the State of Colorado. If you live out of state and are selected for this position you must relocate to Colorado before commencing employment. There is no form of relocation assistance, financial or otherwise, available for any position. Do you wish to proceed with your submission?
Yes, I understand the above statement.
07
If any of the State of Colorado positions listed in your employment history were performed as a contract employee, you MUST list the position/s, State Agency, and the name of the contracting company by whom you were paid during the contract position. If this does not apply, please type "N/A".
08
Do you currently require employer sponsorship for a Visa or employer participation in a program for the purposes of immigration status?
Yes
No
09
In the future, will you require employer sponsorship for a Visa or employer participation in a program for the purposes of immigration status?
Yes
No
10
Do you currently reside in the state of Colorado?
Yes
No
Required Question
AgencyState of ColoradoAddressSee the full announcement by clickingthe "Printer" icon located above the job titleLocation varies by announcement, Colorado, Websitehttps://careers.colorado.gov/ApplyPlease verify your email addressVerify Email
