For guests seeking rejuvenation, inspiration, and personalized attention, Fairmont Hotels & Resorts offers a curated collection of elevated spa experiences. As Spa Supervisor, your leadership and passion will inspire an engaged team of professionals dedicated to delivering exceptional service, transforming each moment into a lasting memory.Summary of Responsibilities: Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:Consistently deliver professional, engaging, and gracious serviceOversee day-to-day Spa operations, ensuring all service and brand standards are upheldComplete monthly reporting, including retail audits and performance trackingSupport and administer payroll processing as assignedEnsure team members are well-trained across all Spa operations, including treatment knowledge, retail, and room readinessBalance operational, administrative, and colleague needs with efficiency and careUphold all departmental policies, procedures, and luxury service standardsEnsure strict adherence to all safety and sanitation protocolsPerform additional duties as assigned
