Systems Analyst

Systems Analyst

13 Jul 2020

Systems Analyst

Job Description

In order for Visa to deliver on the version of the best way to pay be paid for everyone, everywhere, the Operations & Infrastructure team must provide best-in-class infrastructure services that are secure, scalable, continuously available, and run on software-defined infrastructures. The O&I team is charged with building, operating, and maintaining secure and reliable data centers, systems and networks to support the business functionality that Visa provides to payment industry stakeholders.

Qualifications

Basic Qualifications

  • 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

  • 3 or more years of work experience in an IT support and application operations support role or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • Experience with supporting applications running on Red Hat Enterprise Linux (RHEL) in a Production environment
  • Experience with supporting Web Services applications running on Apache Tomcat
  • Experience with managing, querying (SQL) and analyzing data stored in an Oracle RDBMS database
  • General understanding of Couchbase NoSQL Document Database
  • Ability to write and maintain scripts (Shell, Perl, Python, etc) to monitor system activity including application smoke test activities during pre and post production implementations
  • Working knowledge of production support processes such as incident/change/problem management, call triaging and escalation procedures
  • Strong analytical and automation skillset to innovate and transform the traditional operational model
  • Strong ability to collaborate both in person and remotely
  • Highly driven and resourceful

Essential Functions

  • Supporting complex distributed applications and middleware technologies on RHEL
  • Managing, querying and analyzing application data in Oracle databases
  • Defining and implementing alert management rules
  • Analyzing current processes and helping to identify process improvements and automation
  • Updating the team’s web portal to make it more intuitive and useful
  • Defining and implementing metrics for use by various levels of management.

Additional Information

Work Hours:

  • Incumbent must make themselves available during core business hours.

Travel Requirements:

  • This position requires the incumbent to travel for work 5% of the time.

Physical Requirements:

  • This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Job Details

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