Description We are offering a short term contract employment opportunity for an Office Clerk in the service industry, located in Bridgeport, Connecticut. As an Office Clerk, you will be tasked with managing customer accounts, undertaking data entry tasks, and resolving customer inquiries. You will also handle phone calls and ensure accurate record-keeping. Responsibilities: Accurately process and handle customer credit applications Manage collections and ensure efficient follow-ups Utilize your skills in basic bookkeeping to maintain accurate customer credit records Respond to and manage customer service inquiries effectively Handle incoming phone calls and direct them as necessary Perform data entry tasks to maintain and update customer accounts Use the multi-line phone system for answering and directing phone calls.Requirements Applicant must have a minimum of 1 year of experience in a similar role or relevant field. Proficiency in basic bookkeeping is required, with the ability to maintain accurate financial records. Experience in managing customer accounts is essential, including handling queries and resolving issues. Exceptional customer service skills are necessary, with the ability to handle customer interactions professionally and effectively. Must have experience in data entry, ensuring accuracy and attention to detail in all data management tasks. Collections experience is highly desirable, particularly in relation to managing overdue accounts. Ability to efficiently manage an answering multi-line phone system, directing phone calls to the appropriate department or individual. Strong communication skills are necessary, with the ability to handle incoming and outgoing calls professionally. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
