Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here.Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.How We're DifferentOur San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.What You'll DoResponsible for soliciting and contracting Corporate Travel Accounts. Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests and clients that will compel them to return!Some of your responsibilities include:
Build and implement the site inspection process, which delivers an exciting and memorable visit that is also comprehensive and understanding to the client's needs.
Develop and recommend prospective accounts, third party meeting planners, and Company Group Meeting accounts from free market information as well as purchased lead sources, analysis of statistical information.
Participate in the conducting of customer interviews and preparing call analysis reports.
Solicit Group, and Business Transient, Banquet, and other business directly and in collaboration with others through the preparation, execution, and completion of action plans.
Prepare, construct, present creative customer proposals, and negotiate contracts on the resort's behalf upon closing, coordinate and follow up with the other resort departments to ensure delivery of amazing guest service.
Participate in trade shows, conventions, and promotional events within the hotel, industry, and customer organizations.
Entertain clients by taking them to breakfast, lunch or dinner, meeting for drinks, going off property to destination attractions, and more.
Provide department colleagues with communication that will improve our ability to deliver outstanding service.
Maintain running site inspection calendar.
Conduct outside sales calls to deliver new business and maintain existing business relationships.
What You Bring
Bachelor's degree is preferred.
5 to 10 years of Director of Sales experience.
Self-starter with internal drive to excel in performance.
Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of integrity.
Proficiency in Microsoft Office Suite.
Successfully demonstrated selling skills and proficiencies that are at a minimum above industry average and have been representing the Luxury or Boutique Hotel Segment.
Comprehensive knowledge of corporate travel contract negations and operating systems such as Delphi, Synexis, Ariba, Lanyon, and Nexis.
Flexible schedule, able to host site inspections at any time during a 7 day a week period.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHGDAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .Be Yourself. Lead Yourself. Make it Count.
