Are you a dedicated nursing professional with a passion for leadership and a commitment to delivering high-quality patient care? As the Assistant Director of Nursing (ADON), you will play a key role in supporting and guiding our nursing team, ensuring excellence in care standards, and fostering a collaborative and patient-centered environment. Working alongside the Director of Nursing, you will help shape policies, mentor staff, and uphold the highest standards of compliance and quality. If you're ready to make a meaningful impact in a dynamic healthcare setting, we invite you to bring your expertise and leadership to our team! Major Duties and ResponsibilitiesPatient CoordinationPlays an active role in patient intake, reviewing medical records for the appropriateness of home health care services. Provides clinical direction to field staff as defined by their discipline's scope of practice.Assists with the preparation or revision of the patient's plan of care.Supports the administrative functions of the Nursing Department.Assists with supervising and reviewing nursing staff.Facilitates intake through the implementation of direct care services.Receives calls from patients and follows up on issues from notification to resolution.Conducts quality assurance telephone calls to patients or caregivers to assess their satisfaction.Assists in client incident investigations and resolves patient and/or caregiver complaints.Supports the Director of Nursing in determining staffing levels.Reviews patient intake information and assists in managing patient data and medical records.Ensures complete, accurate, and organized records in accordance with agency policy.Ensures coordination of services across disciplines and individuals while ensuring appropriate use of funding sources.Balances good clinical outcomes with positive financial outcomes for the agency.Follows up with patients' doctors to obtain proper orders and resolve any outstanding issues.Works closely with the DON to ensure departmental responsibilities are met.Represents the agency in meetings, regulatory surveys, and committees when needed.Acts as the DON in their absence.Team Communication & CoordinationReinforces changes and ensures staff compliance with organizational policies and procedures.Provides informal clinical education to field staff within their discipline.Maintains high visibility and availability as a supportive professional.Fosters an environment that encourages teamwork, positive attitudes, and high morale.Serves as a role model to staff through a commitment to outstanding customer service.Communicates regularly with supervisors, peers, and other staff.May participate in interviews for potential new hires.Field Staff Supervision and DevelopmentConducts reviews of field staff notes, SOC, ROC, and Recertification Documentation.Occasionally conducts field supervisory visits for clinicians.Provides input on field staff annual performance reviews.Assists in assigning new hires to a preceptor for field orientation.Mentors team members in patient management techniques, clinical skills, and critical thinking skills.Regulatory ComplianceUnderstands and ensures compliance with Medicare and State Conditions of Participation.Maintains compliance with all applicable laws and regulations.Productivity and ReimbursementUnderstands the interrelationship between clinical care and financial reimbursement for beneficiaries.Ensures compliance with documentation requirements related to reimbursement.Ensures adherence to payer requirements for reimbursement.Proactively reviews insurance authorizations to identify the need for extensions.Manages variances in productivity and identifies employee action plans to improve individual and departmental productivity.Work Ethic and CommitmentUnderstands and commits to MBI Health Services' philosophy and policies, and assumes clinical field responsibilities if needed.Meets deadlines, occasionally requiring after-hours work.Recognizes that care management encompasses patient, staff, and regulatory commitments.Maintains referral relationships and takes necessary actions—such as home visits, apology letters, or special calls—to sustain them.Independently seeks opportunities within MBI Health Services to develop leadership and management skills in areas where they may identify weaknesses or growth opportunities.
