We are seeking a detail-oriented and driven Client Relationship Representative to join our dynamic team. In this role, you will be the primary point of contact for clients, ensuring they receive exceptional service, timely support, and a personalized experience. You will play a key part in maintaining strong relationships, handling inquiries, and supporting the delivery of consulting solutions.ResponsibilitiesServe as the main liaison between clients and internal teamsManage client inquiries, concerns, and service requests with professionalismMaintain detailed records of client interactions and follow-up actionsSupport client onboarding and assist in coordinating service deliveryMonitor client satisfaction and proactively identify improvement opportunitiesPrepare reports, documentation, and communication materials for client accountsCollaborate with cross-functional teams to ensure seamless client experiences
