Schedule: Monday - Friday, 9:00am - 6:00pmThe Front of House (FOH) Lead is a client-focused leadership role dedicated to delivering an exceptional guest experience across all front-of-house touchpoints. This highly visible and mobile position ensures that client spaces are welcoming, professional, and aligned with brand standards. Acting as the central coordinator for meetings, events, hospitality services, and workspace management, the FOH Lead drives service excellence while supporting both guests and internal teams. This role includes training and mentoring FOH staff to deliver seamless, personalized, and elevated experiences. Additionally, this role plays a critical role in maintaining workspace readiness and adapting to the dynamic needs of a hybrid workforce.Duties:Client & Guest Experience Leadership          Champion a best-in-class experience for all visitors and employees.Meetings, Events & Hospitality Coordination          Oversee and support the delivery of meetings, events, and hospitality services.Team Development & Collaboration           Train, mentor, and collaborate with FOH teams, including reception and hospitality staffWorkspace Management & Hybrid Support           Ensure workspaces are prepared and optimized for a flexible, hybrid environment.Technology Engagement & Innovation           Leverage technology to enhance service delivery and guest experience.Operational Excellence           Maintain high standards of detail, organization, and efficiency across all FOH operations.Proactive Support to On-Site Manager          Provide hands-on assistance and act as a trusted partner to the site leadership team.
