About the TeamIn People & Places, we handle all things people-related so our employees around the globe are empowered to do their best work. Our Talent Acquisition teams find, attract, and hire the world's greatest minds to join Uber.About the RoleThe Uber Global Relocation & Immigration (Mobility) team is looking for a Sr Program Manager to own GRI service delivery from strategy to execution. In this role, you will be instrumental in ensuring a phenomenal experience for relocating employees, stakeholders and crafting the future of GRI at Uber.The Global Relocation & Immigration Program Manager will report directly to the Head of Global Relocation & Immigration and will sit on the GRI leadership team alongside global program managers for Immigration, Relocation and Tax. You will partner closely with key global and regional stakeholders across Talent Acquisition and People & Places as well as business leaders and Uber's external GRI vendor partners.What You'll Do
Partner with the Head of Global Relocation & Immigration (GRI) and GRI leadership team to design and implement global mobility services to support Uber's international talent needs.
Define, implement and oversee service delivery of the GRI program prioritizing stakeholder experience, efficiency and compliance
Lead the GRI support provided to relocating Executives. You will be the main point of contact and will engage directly with the internal executive population and external vendors to ensure a positive experience
You will be the escalation point for operational matters that cannot be address by GRI business partners and will be responsible for identifying appropriate, scalable solutions and ensuring findings are incorporated for continuous program improvement
Lead a team of GRI business partners. Coach, counsel and develop team members to position them for success
Together with Uber immigration specialists, serve as a contact for US immigration inquiries.
Design, implement and maintain GRIs content strategy across HR shared services, Uber team members, vendors and relocating employees ensuring it is accurate and effective
Continuously review metrics to assess the efficiency of GRI operations across the full mobility ecosystem and employee lifecycle (incorporating Shared Services, GRI and vendors) across dimensions such as speed, efficiency and quality, to continuously improve the program
Develop and maintain strong working relationships with global Talent Acquisition and People & Places teams to strategically position GRI services as a key enabler to achieving their international talent priorities. Ensure feedback is shared with full GRI leadership team to support the continuous development of the GRI program
Basic Qualifications
5+ years of professional experience
Bachelor's degree
Preferred Qualifications
Knowledge of mobility immigration (US specific), relocation and tax considerations for globally mobile employees
Experience managing global mobility operations in a highly outsourced environment, leveraging HR shared services
Experience managing and coaching a high performing team
Experience in program design, development, measures of success and continuous improvement
Passionate about customer/client success with a track record to prove it
For Chicago, IL-based roles: The base salary range for this role is USD$120,000 per year - USD$133,500 per year. For Dallas, TX-based roles: The base salary range for this role is USD$120,000 per year - USD$133,500 per year. For New York, NY-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$120,000 per year - USD$133,500 per year. For Washington, DC-based roles: The base salary range for this role is USD$133,000 per year - USD$148,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdbY9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform
