Program Manager

Program Manager

23 Aug 2024
District of Columbia, Washington, 20001 Washington USA

Program Manager

Summary This position is in the Bureau of Administration, Office of Logistics Management, Office of Logistics Operations, Travel Management and Policy Division (A/LM/OPS/TMP). Responsibilities Spearheads the implementation of ETS next within the agency, ensuring alignment with organizational goals, policies, and objectives. Develop a comprehensive implementation plan, including timelines, milestones, and resource allocation. Serves as a primary liaison and advisor to domestic and overseas travel agencies, agents, and regional travel management centers located in key international hubs such as Pretoria, South Africa; Frankfurt, Germany; and Dubai, United Arab Emirates Explains complex travel policies, issues and positions to senior departmental and USG officials, as well as staff as needed. Travels domestically and internationally to advise and consult with private industry and government officials. Advises on a broad range of policies, issues, regulations, and management systems, resolves conflicting requirements. Ensures compliance and performance standards are met, thru the Travel Management Services Contract supporting U.S. embassies, consulates, and missions spanning Europe, Asia, the Pacific, the Near, Middle and Far East, Western Hemisphere, and Africa. Requirements Conditions of Employment Qualifications Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience utilizing a global Travel Management Center, or similar program Experience with conducting workforce analysis studies to guide management decisions involving resource utilization and determination of staffing level requirements. Experience serving as a primary liaison and advisor to domestic and overseas travel agencies. There is no substitute of education for specialized experience for the GS-14 position. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and manage the work of others. Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances. Ability to adjust to change, work pressures, or difficult situations without undue stress. Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through." SELECTIVE PLACEMENT FACTOR: Your application must demonstrate Program Management experience implementing a travel program by utilizing travel management or travel and expense management software. Education Education requirements do not apply to this vacancy announcement. Additional Information For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov. If eligible, telework [and/or remote work] agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

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