Quality Assurance Analyst III

Quality Assurance Analyst III

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Overview

As USAC continues to support universal service impacting health care providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking an experienced, dynamic and collaborative professional to serve as a

Quality Assurance Analyst III within our Information Technology team. Reporting to the Manager of Software Development you will:

• Contribute to test plans, test requirements, test scenarios, and test data for use during all testing phases of the software development lifecycle, for new and existing software systems/products.

This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission.

Responsibilities

Working in a creative and fast-paced environment, the

Quality Assurance Analyst III will analyze business and system requirements to design performance test plans, test scenarios and executes using performance tools. Among others, your responsibilities will include the following:

• Assists with gathering of performance requirements by analyzing production and system logs.
• Leads test case reviews, design reviews, and change control activities ensuring that performance test plans and scenarios fully exercise every aspect of the product.
• Certifies each release by performing impact analysis on staging environments.
• Performs impact analysis of any infrastructure changes including OS and Platform upgrades, maintenance releases, and hardware upgrades.
• Performs fail-over and recovery scenarios and documents the performance metrics.
• Analyze results for load, stress, volume and endurance testing.
• Recommends technical approach based on performance test results and collect data to build benchmarks to provide optimal performance levels.
• Defines standards, methods, and procedures for performance testing activities and produces and presents formal test plans; leads the performance testing effort for assigned projects.
• Documents and reports issues discovered during performance testing, and follows up for resolution.
• Works as part of Scrum Development Team, effectively participates in sprint planning, task estimates, task sequencing, task assignments, sprint reviews and retrospectives.
• Other specific duties as assigned.

About You

The successful candidate will excel at operating in a diverse and fluid environment, and will be crucial for the success of the Information Technology Division.

• You have a Bachelor Degree and/or relevant technical training with no preferred certification.
• You have 5 to 7 years of directly related experience.
• You have 1 to 2 years of operational and/or technical experience.
• You have 5+ years of experience developing test strategies, test plans, test case gathering techniques, using automation and performance tools, and developing manual and automated test scripts.
• You have 5 + years of experience with JMeter, Load Runner, LoadUI, SoapUI
• You have 5 + years of hands on Performance/Automation testing experience in client server and/or web-based environment
• You have demonstrated experience with project management software, third party testing tools, change management tools, software development in an agile environment and development frameworks.
• You have demonstrated RDBMS experience (MySQL, MS SQL Server, PostgreSQL, Oracle) and ability to write queries.
• You have strong technical documentation experience, interpersonal and communication skills.
• You have experience with high transaction data and volume systems, agile ADLC, Appian or similar BPM platforms, cloud architecture, operating systems and scripting languages (Haskell) is desired.
• You have knowledge of networking and system engineering concepts.

The following skills are preferred:

• You have prior experience with USF is desired.

About USAC

Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at just, reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation. Specifically, the USF programs provide funding for the expansion of telecommunications and broadband access to rural communities and health care facilities, schools and libraries across the country, and low income households. Through program administration, auditing, and outreach, USAC works with contributors, service providers, and program beneficiaries to achieve the program goals articulated by the FCC for each of these programs.

The FCC has reformed the USF to support further investment in and access to evolving broadband infrastructure, making the programs a primary vehicle to support this critical national priority. USAC, as the administrator of the USF, plays a critical role in supporting the ambitious vision to ensure that all citizens in the United States have access to high-speed broadband. The organization has approximately 500 employees with an operating budget of more than $200 million. USAC works in close partnership with the FCC and other federal and state partners to support the achievement of the USF program goals.

USAC administers the USF programs-High Cost, Lifeline, Rural Health Care, and Schools and Libraries. USAC strives to provide efficient, responsible stewardship of the programs, a key national asset in making important telecommunications and Internet services available to consumers, health care providers, schools, and libraries throughout the United States. The program divisions are supported by additional USAC personnel in Finance, General Counsel, Information Systems, Internal Audit, the Enterprise Program Management Office and Human Resources. Consistent with FCC rules, USAC does not make policy for or interpret unclear provisions of statutes or the FCC's rules.

Universal service is paid for by contributions from telecommunications carriers, including wireline and wireless companies, and interconnected Voice over Internet Protocol providers, including cable companies that provide voice service, based on an assessment of their interstate and international end- user revenues. These contributions are most typically passed through to consumers through a universal service fee line item on their telephone bills.

Additional information on USF programs can be found at: https://www.usac.org/about/

USAC offers a comprehensive benefits package, ongoing professional development opportunities, including vacation and sick leave.

USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check and certification of vaccination against COVID-19. USAC is an Equal Opportunity Employer. Only principals will be accepted. No agencies please.

To apply, please submit a cover letter and resume, click the "Apply For This Job Online" button.

USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We've worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused.