. Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Direct and address the management and coordination of the product from development through production.
Oversee the coordination, integration, and flow of development, testing, and deployment to support continuous delivery.
Manage risk and resolve issues that affect release management.
Leads and coordinates system release planning, scheduling and deployment management at a portfolio level. This includes baseline management, version controls, implementation plans, communication plans, software upgrades, operational change requests.
Manage client and management expectations with respect to release management activities.
Execute release activities in accordance with established Change and Release Management processes
Ensure appropriate controls are met in the release and deployment processes.
Diagnose build and automation issues + Research and migrate to new automation systems.
Work closely with the engineering team for planning, testing, managing and implementation of changes.
Ensure deployments are promoted and test activities occur within development environments in accordance with the Release Schedule and established framework.
Follow documentation standards and produce required release management deliverables such as, Release Briefing Packages and Release Plans.
Ensure completion and tracking of release artifacts.
Execute transfer of artifacts/deliverables to IT Operations team.
Preferred Skills and Qualifications:
Windows Server Operating Systems
Experience with .NET Framework and .NET Core, ASP.NET, Entity Framework, MVC
Minimum of 5 years of relevant work experience and Bachelor's degree
Light office duties which may include sitting for prolonged periods of time, viewing digital screens for prolonged periods of time, lifting up to 10 pounds, use of a desk or mobile phone, typing on a keyboard, writing with a pen, pencil, or stylus, etc.