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Job summary:Title: Training Support Analyst - Onsite Location: Washington, DC, United States Length and terms: Long term - w2 or c2c or 1099 Position created on 01/23/2024 06:08 pm Job description: W2 or 1099 or c2c webcam interview Long term project usually the project goes for multiple years with this customer. Onsite Short Description:OCTOs Tech Enablement Team Training Support Analyst is responsible for clerical and administrative duties related to the delivery of training and organizational development programs. Job Description:The DC Office of the Chief Technology Officers (OCTO) Digital Services Team is looking for an experienced Training Support Analyst to assist the Digital Enablement Program. Training Support Analyst will process enrollments and answer routine inquiries regarding courses, schedules, and locations. Uses database platform to enter data and produce reports on training statistics, inventory levels or assessments of the programs and instructors. Provides wide ranging technical and operational support in the design, development, promotion, and evaluation of training and related initiatives, programs, and events. Additionally, the Training Support Analyst creates and edits knowledge articles to share information across the organization within the Platform Knowledge Base.The Assistant Training Analyst duties include:
Create surveys or tests to evaluate an organizations training needs
Assists with developing new training curriculum for computer systems or technology
Create new training materials including presentations, handouts and guides
Design activities or lessons to teach certain technical skills
Revising current training courses or curriculum
Assist training courses or presentations
Evaluating the effectiveness of a training program by using surveys or tests
Providing feedback to professionals to improve their technical skills
Learning about new software programs or technology
Assist managing Digital Services Training program calendar
Assist with editing and presenting PowerPoint presentations.
Perform all necessary administrative functions training events
Utilize Teams channel or CIO meetings to disseminate training information throughout the organization.
Enter course trainings in Learning Management System (LMS)
Performs other related duties as assigned.
Responsibilities:
Excellent verbal and written communication skills.
Strong presentation skills.
Excellent organizational skills and attention to detail.
Ability to evaluate and research training options and alternatives.
Ability to design and implement effective training and development.
Excellent time management skills with a proven ability to meet deadlines.
Proficient with Microsoft Office Suite or related software.
Analyzes process and re engineering with an understanding of technical problems and solutions as they relate to the current and future business environment.
Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.
Recommends and facilitates quality improvement efforts.
Minimum Education/Certification Requirements:
At least three years related experience required.
Bachelors degree in related field preferred
Required Skills:
Proven work experience as an IT Trainer, Technical Trainer, or similar role 1 Years
Experience designing technical course material 1 Years
Familiarity with web based learning platforms and modern educational techniques 1 Years
Good understanding of corporate computer security principles 1 Years
Excellent communication skills with the ability to explain technical terms plainly 1 Years
Basic Information Technology, Computer Science or relevant field1Years
Bachelors degree in IT or related field or equivalent experience
Candidate must qualify for an ENTRY LEVEL STaR2 Labor Category
Desired Skills:
Additional certification in training (e.g., Certified Technical Trainer) is a plus 1 Years
Contact the recruiter working on this position:
The recruiter working on this position is Rajendra ReddyHis/her contact number is +(1) (202) 4706751 His/her contact email is rajr@msysinc.com Our recruiters will be more than happy to help you to get this contract.
