As a Visual Key Holder at COS, you'll play a pivotal role in curating an enchanting customer journey within our store In this role, you'll have the exciting opportunity to elevate our trends in a way that's both inspiring and commercially savvy, aimed at maximizing both indirect and direct customer service while driving sales performance to new heights  Key Responsibilities  Offering customers a high level of service, through styling advice, product knowledge and store experience  Analyse selling information and take responsibility for the visual direction of the store  Installing window displays  Creating inspiring outfits and styling mannequins  Merchandising stock on the shop floor  Support the sales staff with store operations  Set the visual merchandising standard for the store and train other managers and staff  Being a COS brand ambassador and providing the best experience for our customers.