Ashburn Consulting is Teaming up with The Washington Metropolitan Area Transit Authority (WMATA) to advance its digital modernization initiatives by providing robust IT services to support its internal workforce.Position requires extensive knowledge of the telecommunication industry, network architectures,
engineering and deployment support for Vendor provided transport services and integration into
the WMATA data network, strategic industry analysis, billing audits, and new technology
assessments. This job category will have three levels: entry, mid-level, and Senior. Based on the
interview results, WMATA will determine which category a candidate will be assigned.Responsibilities:Evaluating the existing operations support communications system.Evaluating technological alternatives.Engineering design and implementation of Offeror communications interfaces.Recommending a proposed technology platform and architecture.Tier 3 Customer support.Specifying and evaluating service provider network options and cost modeling.Discovery, design, and engineering of unique service capabilities that address WMATA’s requirement for advance service functionality and cost efficiencies.Remediate billing discrepancies and back credit obligations of the Carriers with respect to procured services.Track service implementations and delivery options.Broker vendor meetings to ensure service compliance and requirements adherence.Interface with Service provider sales channels and product management entities to ensure optimal support and service opportunities.High-level knowledge of multi-Carrier service architectures, product and service pricing, and back-end operation support systems.Developing a project management plan identifying all tasks and resource estimates.Developing Voice integration fail-over test plans and results.Detailed process flows on data interfaces and application updates.Developing a Risk management plan identifying all barriers to a successful deployment of the system and recommendations to WMATA on best approaches to mitigate the risks.Detailed voice engineering design documents, including network and data components with interface, designs and configurations and an installation cost estimate associated with ongoing management and maintenance of the system.
