Customer Service Specialist

Customer Service Specialist

05 Nov 2025
District of Columbia, Washington 00000 Washington USA

Customer Service Specialist

Local Pest Control company is seeking a candidate to provide professional and courteous assistance to customers. Must be very good working with computers because the candidate must work on the PestPac software quickly and efficiently.

Starting pay is $18-20 an hour. Looking for a sharp person that wants to make a career out of working for this company. We are growing rapidly and we plan on doubling size within the next year or two. We promote from within the company and there is going to be many higher up position's opening down the road with much higher pay. The hours are 9-5pm Monday - Friday.

Duties and responsibilities:

Answer calls in a professional manner. Assist callers or direct calls to the correct person.

Entering client information and processing orders within the PestPac software.

Respond to telephone and email requests to provide information about products and service.

Assist clients with scheduling in-home services.

Process daily orders and payments, including credit card transactions.

Qualifications:

Proficiency in Microsoft Office.

Typing 45 wpm minimum.

Professional phone manners.

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