ACT Partners is a provider of luxury residential services. We pride ourselves on delivering exceptional experiences to the residents and guests of the clients we partner with. We are currently seeking several friendly, professional, and detail-oriented Residential Concierge to join our team.
Job Description:
As a Residential Concierge, you will be the first point of contact for residents and guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your responsibilities will include assisting with daily operations, managing resident requests, coordinating with vendors, and maintaining a secure and orderly environment.
Key Responsibilities:
Greet and assist residents and guests with a warm and professional demeanor.
Manage resident inquiries, requests, and complaints in a timely and efficient manner.
Coordinate services and amenities, such as reservations, deliveries, and maintenance requests.
Monitor building access and security systems.
Maintain a clean and organized lobby and common areas.
Collaborate with the property management team and vendors to ensure smooth operations.
Handle emergency situations according to protocol.
Qualifications:
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work flexible hours, including evenings, weekends, and holidays.
Professional appearance and demeanor.
Proficiency with Microsoft Office and other basic computer skills.
Full-Time Positions:
Fairfax, VA
Monday-Friday 7a-3p
Arlington, VA
Monday-Friday 8a-4p
Monday-Friday 3p-11p
Weekend Positions:
Fairfax, VA Saturday & Sunday 7a-3p
Fairfax, VA Saturday & Sunday 3p-11p
Reston, VA Saturday & Sunday 7a-3p
Arlington, VA Saturday & Sunday 3p-11p
How to Apply:
If you are a dedicated professional with a passion for customer service, we would love to hear from you! Please use the link below to complete the application if you think you would be a great fit for this role.
https://form.jotform.com/222938338424158
