To perform accurately and in a timely manner laboratory tests demonstrating critical judgment and following policies and procedures as appropriate. Presentation and customer courtesy are required components of the process.EducationPreferred college degree in Medical TechnologyExperiencePreferred three years’ experience in a hospital laboratory setting.Licenses, Certifications and/or Registrations:State of Florida Technologist or higher license in Chemistry, Hematology, Immunohematology, Serology, and Microbiology or proof of eligibility and dates approved for taking exam.Specialized Knowledge and Skills:Patient contact and handling of biohazardous specimensSupervised by: Director, SupervisorSupervises (Headcount): 4Supervises (Job titles):
Technicians
Phlebotomists
Interrelations/Contacts:Works with all departments on accounting and/or human resource issues.For Direct Patient Care Positions Only:Must have the knowledge and skills necessary to provide patient care as defined by job responsibilities and performance standards in this job description to include Patient Safety Performance Standards for the identifyed population served below:
Pre-term/High Risk Neonate
Neonate (newborn to 28 days)
Pediatric (One month to 12 years)
Young Adult (18 to 35 years)
Adult (35 to 65 years)
Geriatric (65 years and over)
ESSENTIAL FUNCTIONS OF COMPETENT PERFORMANCE FOR THIS POSITION
Performs routine duties in all departments in an efficient and accurate manner including quality control and maintenance. Demonstrates critical thinking in the performance of duties and the ability to problem solve technical as well as communication issues between departments. Has no counseling’s for performance or quality issues.
Participates in education of new employees and changes for old employees by performing written in-services. Improves own professional abilities through required CEU’s and additional training as necessary to improve licensure.
Demonstrates communication skills with other departments and clinicians as lab ambassador by avoiding responses that might initiate controversy and deliberately selecting responses that will Demonstrates communication skills with other departments and clinicians as lab ambassador by avoiding responses that might initiate controversy and deliberately selecting responses that will
Flexible in scheduling of shifts and days off. Requesting PTO in a timely manner and respecting the limitations of department staffing. Does not automatically expect special exceptions due to personal situations such as dependents and/or personal life style. Assists in avoiding unnecessary overtime by alerting supervisor to any errors on schedule.
Actively participates in resulting reference lab work and reviews and follows up on outstanding without being assigned a specific task. Carefully reviews and interprets reference lab results before entering in the computer.
Organizes work in most efficient manner to reduce pre and post analytic delays and is able to multitask several patients and several different tests at same time. Demonstrates ability to stay calm under pressure and is not overwhelmed by routine fluctuations in workload.
Demonstrates ability to trouble shoot instruments by using manuals and hotline appropriately. Resolves problems as far as possible before asking assistance. Demonstrates critical thinking in resolving communication/operations problems within and outside the department.
Performs proficiency testing and ensures that repeat analysis is completed in a timely manner. Takes responsibility for final result on assigned analytes. Initiates performance of surveys as needed. Assists others when needed.
Assists in ordering of supplies by alerting supervisor when supplies are low and checking in supplies when received from shipping. Places orders as assigned or needed.
Takes initiative to read all posted memos, minutes of meetings, policies, procedures, job description and notices and holds self accountable for content within.
Organizes projects for phlebotomists during slow down times and uses opportunity to accomplish nontraditional laboratory work such as filing records, organizing store room, and reviewing instrument operational manuals.
Participates in community sponsored events of hospital and presents a positive image to the community of the hospital. Supports change and growth of the institution.
Keeps work area clean and takes responsibility for presence of all public areas in laboratory and hospital. Correcting where possible and reporting as necessary broken or dirty areas.
Keeps uniform and appearance neat and clean. Follows proper hygiene. Displays badge and follows time clock policies as well as parks in designated area.
Demonstrates ability to distinguish priorities by medical necessity in organization of work. Ensures that timed work is performed within the allotted time frame. Treats irreplaceable samples in appropriate fashion.
Follows good technique in reagent, control, sample preparation and avoids transcription errors by using additional precautions where needed.
Demonstrates thorough computer skills of CPSI and increases skill with time learning more routines and options in the system.
Commits to outstanding guest relations and customer service; provides excellent customer service to meet the expectations of patients, visitors, and fellow associates; maintains courteous and professional conduct.
Demonstrates teamwork; supports, assists, and praises fellow associates whenever possible; feels a sense of ownership and takes pride in the Hospital; looks beyond assigned tasks to achieve goals.
Supports and promotes the Mission, Vision, and Values; adheres to all Hospital policies and procedures; commits to the Standards of Conduct; Supports and promotes the Mission, Vision, and Values; adheres to all Hospital policies and procedures; commits to the Standards of Conduct;
Northwest Florida Community Hospital is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Northwest Florida Community Hospital are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Northwest Florida Community Hospital will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
In addition, as part of our commitment to quality and excellence, Northwest Florida Community Hospital will continue to maintain a safe, healthy environment for you by requiring all applicants, who are tentatively selected for a position, to submit to a criminal history check and screening for illegal drug use prior to appointment for a job.
Final confirmation of any job offer will be contingent upon successful completion of all pre-employment requirements, to include undergoing a pre-employment drug screening, and that failure to submit to such screening, the falsification of a screen, or a positive finding on a test will remove the applicant from consideration for employment for one year.
