Job Title: Dispatcher / Executive Office Administrator
Company: Peters Plumbing
Location: 10650 SW 186th St, Miami, FL 33157
Job Type: Full-Time
MUST SPEAK ENGLISH AND SPANISH
Position Overview
Dispatching & Customer Service
Answer incoming calls from customers and schedule plumbing service calls based on urgency, location, and technician availability.
Dispatch technicians efficiently, ensuring all jobs are completed within the designated time frames.
Maintain a real-time dispatch system, tracking jobs and adjusting schedules as needed.
Provide exceptional customer service by addressing customer inquiries, concerns, and service updates.
Administrative Support
Perform general office administrative duties, including data entry, filing, and maintaining records.
Process billing and invoicing for completed service calls and follow up on any outstanding payments.
Assist in managing office supplies, inventory, and equipment orders as needed.
Handle scheduling and coordination of appointments for routine plumbing maintenance or consultations.
Permit and Compliance Management
Coordinate and submit necessary permits for plumbing projects and ensure compliance with local regulations.
Maintain and organize permit records, ensuring all required documentation is up to date.
Work with local municipalities to ensure timely approvals and inspections for plumbing jobs.
Other Duties as Assigned
Assist with scheduling and coordinating staff training, meetings, or events.
Provide backup support for other office functions as needed.
Compensation
Pay range: $13 to $20 per hour, based on experience.
How to Apply
Call 305.216.5107
Peters Plumbing is an equal opportunity employer. We encourage applicants from all backgrounds to apply.
