Location: Fade Masters of Miami Barbershop
Position Type: Front Desk Manager
WEEKENDS
SATURDAY & SUNDAY
About Us:
At Fade Masters of Miami, we pride ourselves on providing exceptional grooming experiences in a vibrant and welcoming environment. Our team of skilled barbers is dedicated to delivering top-notch services while building lasting relationships with our clients. We are looking for a dynamic Front Desk Manager to be the face of our barbershop and ensure seamless operations.
Job Description:
As the Front Desk Manager, you will play a crucial role in creating an inviting atmosphere for our clients while overseeing daily operations. You will be responsible for managing appointments, coordinating with barbers, and ensuring an exceptional customer experience from start to finish.
Key Responsibilities:
-Customer Service: Greet clients warmly, manage check-ins and check-outs, and address any inquiries or concerns promptly and professionally.
-Appointment Management: Schedule and manage appointments efficiently, using our booking system to minimize wait times and optimize barber schedules.
-Team Coordination: Collaborate with barbers and staff to ensure smooth daily operations and effective communication.
-Sales and Promotions: Promote services, products, and special offers to clients, aiming to enhance overall sales and customer satisfaction.
-Hygiene and Cleanliness: Ensure the front desk area and waiting area are clean, organized, and welcoming at all times.
Qualifications:
Previous experience in a customer service or front desk role, preferably in the beauty or grooming industry.
Strong organizational and multitasking skills, with the ability to manage time effectively.
Excellent communication and interpersonal skills to build rapport with clients and staff.
English is a must; additional languages are a plus.
Proficient in using scheduling software and basic office equipment.
A passion for the grooming industry and a keen eye for detail.
What We Offer:
-Competitive salary and performance-based incentives.
-A supportive and fun work environment with a talented team.
-Opportunities for professional development and growth within the company.
-Employee discounts on services and products.
How to Apply:
If you are enthusiastic about customer service and ready to take on a leadership role at Fade Masters of Miami, we would love to hear from you! Please submit your resume, instagram handle and a brief cover letter outlining your relevant experience to FADEMASTERSOFMIAMI@YAHOO.COM
HOURLY RATE;
$15 PER HOUR PLUS COMMISSION
SATURDAY;
8:30 AM TO 6PM
SUNDAY;
8:30 AM TO 6PM
Join us in making every client’s experience exceptional!
