Ocean Air Import & Export Coordinator 1 Year Experience, Miami, Fl
FTC is currently searching for motivated individuals to join our import/export team. The desired candidate should have prior experience in the freight forwarding or logistic industry. As a coordinator you will ensure operational excellence operational by supporting our customers. The focus of this position is to assist the sales team with managing carrier information and ensuring the accuracy of load information, track and trace our shipments, make appointments, and communicate with carriers and other vendors to ensure on time departures/arrivals.
Tracking, tracing, and updating the status of shipments daily.
Work collaboratively with Traffic Department and Accounting to provide top-notch, timely, and efficient service to customers.
Monitoring of reports.
Accurate and timely billing to customers.
Providing customer service via email and telephone correspondence to address customer questions and concerns.
Maintaining good relationships with various vendors such as carrier, truckers, terminals etc.
Strong verbal and written communication skills
Excellent listening and analytical skills
Ability to prioritize, multitask, organize, and manage time effectively.
English & Spanish
