Employment Type:Full timeShift:Day ShiftDescription:
Patient Care Coordinator has many roles in their position. They ensure smooth patient flow throughout the day while multitasking and taking initiative. They interview patients prior to or on the first office visit to verify demographic and financial information, while working within HCMG/hospital policies and procedures.
Schedule/reschedule patient appointments as required.
Obtain necessary HMO/PPO referral authorizations for referrals received from other physicians.
Obtain authorization from insurance plan for referrals to Specialists, as directed by our Primary Care Physician.
Answer phone calls in a prompt, courteous and efficient manner.
Job Requirements:Education:
High school diploma from an accredited school or equivalent
Experience & Skills:
Knowledge of medical terminology, CPT & ICD-10 codes and all insurance preferred
Excellent communication and customer service
Previous experience in medical office setting preferred
Excellent computer skills including typing dictations, Powerpoint, Excel and Word
Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran
