Job DescriptionWe are looking for a Serialization Analyst who will be working fully remote for a global team who is led out of New Jersey. This role is responsible for executing the operational capability for several programs including serialization and traceability for the clients products. They will serve as a point of contact and have day-to-day operational leadership with triage support for customers as they report daily issues, and will be responsible for documenting and monitoring intakes that come through their mailbox. They will be helping to resolve customer issues by partnering with more senior team members with expertise in this field, updating standard operating procedures as needed. This is a long-term contract, as we expect demand to peak and continue throughout the remainder of the year and for years to come. There is opportunity for conversion to full-time upon positive performance.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements2+ years of supply chain analysis experience Advanced excel skills (data validation, running scenarios, etc.macros preferred) Strong oral and written communication skillso Experience triaging customer reported issues directly with customers and internal partners Root cause analyses and process improvement mindset Serialization or UDI Experience Strong system applications experience (SAP ATTp) nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
