Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 10 - 15%Job DescriptionAbout FIS Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThe FIS Digital Data Exchange (“DDX”) portal helps aggregate, organize, and visualize data leveraging industry-leading reporting and business intelligence tools, provide interactive reporting and secure document access. The professional services team works with various clients to configure and implement the DDX portal. The team’s primary responsibility is to ensure a smooth implementation of DDX from start to finish.What you will be doingAs an Implementation Consultant, you will be the face of FIS, working closely with our clients as they implement our solutions. You will examine data files, processes, forms, reports and operational needs of our customers, in order to facilitate configuration and system conversions.After assessing all client needs, you will create a roadmap that will guide clients through the process while you teach them our products and coach them through setup and integration. The implementation consultant will ultimately be responsible for the successful end-to-end delivery of the DDX product.What you bring· At least three years of consulting or implementation experience.· Experience working with and delivering software.· The ability to translate client requirements to technical specifications and then explain this to a client.· Prior position in a client-facing role.· The candidate will be responsible for the translating client requirements to then configure the solution based on contractual obligations as well as conversations with the client.· Strong analytical and problem-solving skills as well as excellent human relations and documentation skills.Bonus if you have· Prior knowledge of DDX.· Prior implementation experience delivering DDX or an FIS related product.· Experience working with another investor portal software system.What we offer you· A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.· A broad range of professional education and personal development possibilities – FIS is your final career step!· A variety of career development tools, resources and opportunities· The chance to work on some of the most challenging, relevant issues in financial services & technology.· Time to support charities and give back in your community.· A broad range of professional education and personal development opportunities.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available hereFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass
