patient support call center.
lakeland , florida
posted today
job detailssummary
$15 - $15.50 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB4603409
job detailsHello and thank you for your interest in working with Randstad and our Customer Experience Team. We want to make sure that we not only find talent like yourself for our clients but also provide you with the best fit for your next career journey! Answering a few additional questions will help us determine if this open position fits within your qualifications and helps us determine what companies would be best suited for someone with your job specific experience! Apply today and lets get started!salary: $15 - $15.5 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilitiesThe Patient Support Representative is responsible for providing support to patients and healthcare providers through various duties and skills in order to provide the highest level of patient services necessary for our clients. Scheduled shifts are M-F between 8am to 8pm All positions are full time/40 hours and report to the office on site daily.
High Volume Experience with 50+ Calls Taken Daily a Must Have!
Inbound and outbound phone calls in a call center environment/position
Job specific experience moving through applications smoothly with dual monitor experience
Reliable transportation to and from work daily, public transportation not available
A high school diploma or equivalent is required for this position.Please here https://forms.gle/C7cUeah4AX2neYfz5 for consideration!The essential functions of this role include:
working in a smoke free environment
Skills
Patient Support
Call Center Support
EMR
EHR/Epic
Industry Representative
patient access
Healthcare System Navigation
Health Insurance Policies
Healthcare Network
Compliance Requirements
Medicare Compliance
Patient Care Coordination
Patient Financial Services
HIPAA
Follow-up
Active Listening
Telephone Etiquette
Empathy
Interpersonal Sensitivity
Systems Support
Customer support
Adapting to Change
CRM
Basic Software Skills
Basic Computer Skills
High Volume (1 year of experience is required)
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.LTlisa thill
lisa.thill@randstadusa.com
