Property ManagerWho are we?Wendover Management, LLC is the property management division of Wendover Housing Partners, LLC. We build, finance, and manage multifamily communities for students, families, and seniors. As one of the Southeast’s premier affordable and workforce housing companies, our expansive portfolio of affordable and mixed-income developments demonstrates our continuing ability to create housing opportunities in a variety of economically and socially diverse neighborhoods. Our company is growing rapidly, and we are looking for the best!What is our Mission?To create exceptional experiences by building value-driven communities that enrich lives. What is our Vision?To create:
Quality housing for residents
Meaningful careers for our associates
Strong partnerships with our service providers
Communities that consistently deliver exceptional experiences
What do we believe in?At Wendover, we believe by providing quality, value-driven housing that is well-managed and maintained, we can make a positive impact on the lives of people and in the communities we serve.The position?We are seeking an outstanding, experienced professional Community Manager to join our team at Weston Park at Longwood Station, a class A, 208-unit market rate community located in Longwood, Florida. What are we looking for?We are looking for a Community Manager who possesses high energy, expert communication, and relationship-building skills paired with outstanding customer service. The ideal candidate for this position will have the ability to embrace a shared responsibility environment and work with a diverse team while keeping a strong sense of ownership attitude.What are my responsibilities as a Wendover Community Manager?Team Leadership
You will successfully lead and direct the leasing and service teams to achieve all goals for their departments.
You will provide training, mentoring, accountability, and frequent feedback to your team.
You will complete reviews of each team member, ensure reviews are accurate, consistent, and effectively communicate team member standing within the organization.
Budgeting & Expense Management
You will contribute to the annual budgeting process to accurately forecast income, maintenance expenses and capital improvement needs.
You will manage maintenance expenses within budget and take corrective action to proactively address any issues
You will identify areas for process improvement or cost reduction and lead the implementation of these initiatives
Work Quality & Scheduling
You will manage daily/weekly work schedules to address all maintenance requests in the most efficient manner
You will review timesheets daily to ensure accurate hours of your team and prompt processing of payroll.
You will supervise the work quality of the maintenance team and third-party contractors and assist with projects as needed.
You will develop and maintain a preventative maintenance program for facilities and equipment and implement program changes to address recurring issues.
Purchasing / Vendor Relationships
You will effectively manage vendor relationships, including trash collection, landscaping, HVAC, plumbing, electrical, etc.
You will analyze asset improvement needs and/or perform project management duties on construction projects.
You will efficiently manage maintenance supply inventories and equipment
Resident Customer Service
You will provide the best customer service to all our stakeholders: residents, vendors, peers, and investors.
You will coordinate with your team to schedule inspections, service, and repairs with minimal disruption to residents and community operations.
You will ensure the team responds promptly to service requests from residents and community teams, including emergency and after-hours situations.
Safety & Procedures
You will keep accurate, detailed, and timely maintenance records for all activities.
You will maintain community security and safety systems, ensuring compliance with all company, local, city, state, and federal guidelines.
You will ensure all company safety procedures are followed and that potentially unsafe conditions are corrected immediately, no lost-time accidents on their team.
You will ensure compliance with applications and resident files
Extra
This is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time, depending on the needs of the community and/or company.
RequirementsWhat do I need to qualify for this job?
Bachelor’s degree preferred
A property management designation is a plus. CAM, CAPS, CPM
Proven work experience as Property Manager for at least 3 years
Full understanding of property management and its financial aspects
In-depth knowledge of all rules and regulations surrounding property management
Competency in MS Office and relevant databases and software
Proficiency in social media platforms, including Facebook, Instagram
Interpersonal savvy with strong communication and presentation skills
Well-organized with excellent time management skills
Must be adaptable; able to multi-task, prioritize and thrive in a fast-paced environment
Professional appearance and demeanor
Core ValuesOur values will guide YOUR actions. We are intentional in creating quality housing communities:
Perseverance – We never give up!
Adaptability – We welcome change with open arms!
Passion – We focus on what excites us!
Integrity – We do what is right for our stakeholders!
Commitment – We do what we say and say what we do!
Family – We are all one!
What are the Working Conditions/Environment/Physical Demands of this position?
Air-conditioned office, well-lit and well ventilated. High level of confidentiality (confidential information with regards to financial documents during budget process, in-coming mail, e-mail, telephone calls, vendor contracts and lender/owner information)
This is a full-time position and may require more than 40 hours to perform duties and may include after hours and weekends
General office equipment use will include, but not be limited to copier, scanner, fax, computer, tablet
Physical demands will require but not be limited to the mobility to effectively work in a standard office environment
BenefitsWhat are the benefits of being a Wendover team member? What is in it for me?In addition to good working conditions and competitive pay, we provide a plethora of supplemental benefits to all eligible associates. In keeping with this goal, each benefit program has been carefully devised. We are constantly studying and evaluating our benefits programs and policies to better meet present and future needs.Plans Include:
Medical – we pay 90% of the associate only premium up to a specific plan level
Dental
Vision
Life
LTD/STD
Paid Holidays
Generous Paid Time Off
Flexible Spending Accounts
Health Savings Account available for HDHP
Employee Assistance Program
Meaningful career development and growth
On-going training with educational reimbursement
401(K) – We match 100% up to 3% of your annual salary
Rent discounts
To learn more about our amazing company, please visit www.wendovergroup.com Wendover Management, LLC is an Equal Opportunity Employer and a Drug Free Workplace. Employment offers are contingent upon a successful background/credit check and drug screening.
