The role is primarily accountable for support Visa business functions with the development and exceptions to the Visa Rules, addressing Visa Rules inquiries, and conduct initial reviews of Spanish translations of Visa Rules. As required, the role involves managing the complete Visa Rules Committee (VRC) approval process for global and regional tactical and complex waivers. Additionally, the individual performs comprehensive reviews of Spanish translations of Visa Rules, and handles billing for waiver extensions. Collaboration is essential, as this role requires working cross-functionally on a regional and global scale regarding rules inquiries, interpretation, and impact analysis. This role is responsible for developing and revising Visa Rules, guiding waivers through the approval process, and offering updates and guidance to business sponsors and clients throughout.The candidate will work independently under limited supervision. The role requires working with different Business Functions and various teams in different time zones globally. The role will also interact with senior Visa Inc. staff and Local and Regional Management to facilitate development and exceptions to the Visa Rules.RoleThis individual contributor role is focused on providing advice and interpretation of the Visa Rules to both internal staff and external clients. The successful candidate will oversee multiple proposals in collaboration with business sponsors, prioritizing initiatives and directing staff across various business functions to ensure regulatory and strategic compliance with Visa's framework. This includes upholding the Visa International By-Laws and the Visa Core Rules & Product and Service Rules. Key responsibilities also include reviewing Visa Business News articles before publication, communicating the implementation of new rules and waiver approvals to affected clients, and supporting the continuous development and maintenance of departmental processes and procedures.The role works independently under limited supervision. The role may help coordinate wider projects, including but not limited to the development of new tools, and rules publication quality assurance assistance. The role will influence others within job function and may provide guidance to Visa internal staff.Essential FunctionsThe position must independently manage priorities, liaising with business functions as required based on Visa strategy and key business drivers, using discretion within the regulatory framework, while assessing the impact on the Visa brand, the integrity of the network, the client’s businesses and the feasibility of suggested remedial action in case of waivers. Furthermore, they will support the Visa Rules Committee Due Diligence and Governance Process and represent the Visa Rules Management team within global and regional offices to ensure the effective maintenance and introduction of Visa global initiatives and best practices.The role is responsible and accountable for:Manages multiple, moderate to complex rule waiver requests from business sponsors, prioritizing as needed.Achieve and contribute to team Objective and Key Results (OKRs).Support staff across various Visa business functions regarding rule waiver topics.Oversees the development of new and revised Visa rules.Guides waiver requests through the approval process, providing regular updates to business sponsors and clients.Communicates approved waivers to all impacted clients.Tracks and ensures the resolution of proposed plans submitted by cross-functional teams and clients.Provides expert advice and interpretation of the Visa Rules to both clients and internal staff in response to inquiries.Interacts with clients, Sales Account Executives, and CS Account Managers to ensure understanding of and compliance with Visa Rules.Executes established Rules and Compliance procedures.Establishes and maintains key relationships with internal clients.Collaborates with clients and internal teams to ensure understanding and adherence to Visa Rules.Supports the development and maintenance of departmental processes and procedures.Supports the Visa Rules Committee's due diligence and governance processes.Demonstrates flexibility by supporting special projects as required.Works effectively both independently and as part of a global team, collaborating across different time zones to provide consistent support.This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
