Overview To research, evaluate, design, implement, and maintain system and product solutions, applying knowledge of engineering principles. To provide technical direction and engineering support for projects and infrastructure. Develop and maintain advanced functional knowledge of evolving IT engineering industry technologies/competition, concepts and trends. Site Reliability: Responsible for the development and implementation of site reliability processes that increase efficiency, eliminate downtime, and elevate performance for internally critical and/or externally visible systems. They focus in the areas of software design/engineering and systems architecture including, but not limited to, automation, reliability, monitoring, and systems integration.Responsibilities
Respond to incidents and determine preventative solutions
Troubleshoot complex reliability and performance issues
Participate in 24x7 on-call rotation
Automate manual processes, evolve monitoring tools, and develop technical documentation
Support a highly available and large scale environment
Lead integration of other Navy Federal Enterprise technologies
Research, evaluate, recommend, and implement solutions that align with business needs and objectives
Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated
Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices
Create operational artifacts, play/run-books and Service Level Agreement/Objective documents
Provide technical assistance (swarm/pair) routinely with other engineers
Identify potential problems in design, quality, or operation and initiate discussions/corrective action
Identify opportunities to effectively mitigate risk and improve performance and functionality
Drive system testing including evaluation, verification & validation activities
Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network
Provide forward thinking technical expertise in current and emerging technologies, trends and practices
Perform other duties as assigned
Qualifications
Experienced in supporting and developing with a Configuration Management Enterprise tool (e.g. Ansible Automation Platform)
Experienced in developing with Infrastructure Management tool (e.g. Terraform)
Experienced in supporting an Infrastructure Management Enterprise tool (e.g. Terraform Enterprise)
Experienced in supporting an Enterprise Tool for Container Management (e.g. OpenShift, Tanzu, Kubernetes)
Experienced in developing and utilizing Continuous Integration/Deployment pipelines (e.g. Jenkins, Concourse, GitHub Actions, Tekton)
Experienced in programing languages (e.g. Python, Go, Javascript)
Developing custom scripts or applications to automate systems implementation, configuration, or management
Agile software development practices
Understanding of Networking protocols and standard network architectures
Working knowledge of engineering discipline
Advanced Understanding of end-to-end IT processes
Advanced research, analytical, and problem-solving skills
Advanced collaboration, critical thinking, and presentation skills
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill guiding and training less experienced staff
Bachelor's Degree in Computer Science or similar field, or the equivalent combination of training, education, and experience
Hours: Monday - Friday, 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Best Companies for Latinos to Work for 2024 Computerworld® Best Places to Work in IT Forbes® 2024 America's Best Large Employers Forbes® 2023 The Best Employers for New Grads Fortune Best Workplaces for Millennials™ 2023 Fortune Best Workplaces for Women ™ 2023 Fortune 100 Best Companies to Work For® 2024 Military Times 2023 Best for Vets Employers Newsweek Most Loved Workplaces Ripplematch Campus Forward Award - Excellence in Early Career Hiring Yello and WayUp Top 100 Internship ProgramsFrom Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityHybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.REQNUMBER: 20905
