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Coldwell Banker Residential Real Estate seeks a part-time, Weekend Receptionist to work in its branch office, with flexibility to work additional hours as needed. This position reports to the Branch Manager. The weekend hours are Saturdays from 9:00am-5:00pm and Sundays from 10:00am-4:00pm. The Weekend Receptionist is responsible for providing excellent customer service to sales agents and clients, existing and prospective. The primary job duties are to answer and direct callers, greet visitors, order supplies, prepare agent packages, assist agents to prepare for open house events and other tasks, handle the mail, and assist with other office/clerical tasks as assigned. This position critical to the office as it makes a first and lasting impression on clients and provides essential support to the sales agents. Responsibilities include but are not limited to:
Answering multiple phone lines and directing callers to appropriate personnel
Ordering supplies, office equipment, coffee bar as needed
Assembly and filing of agent packages
Maintains copier/fax/scanner machines and assists users with the transmission and routing of faxes
Assists in maintaining open house logs and listings in the system
Receive, sort and route mail to appropriate personnel
Greets clients and visitors and manages conference room schedule
Supports other admin staff/agents with admin tasks
May assist with document scanning and uploads to online transaction management system
Assists in other tasks or procedures as necessary Basic Skills/Qualifications:
High School Diploma or equivalent work experience required
1+ years of prior reception experience strongly preferred
Prior Real Estate office experience preferred
Strong customer service skills required
Excellent verbal and written communication skills
High attention to detail and organized
Creative problem-solving skills
Ability to multi-task, prioritize and be flexible with changing business needs in a team environment
Ability to perform under pressure and work in a demanding, results-orientated work environment
Strong work ethic and ability to work under minimal supervision
General computer knowledge and experience required; Proficient in Microsoft Office Suite - Outlook; Word and Excel Â
