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Leasing Consultant for Apartment Community
This exciting role encompasses sales, customer service and marketing skills. The primary responsibility of this position is to lease apartments through product demonstration and implementing marketing strategies. Other responsibilities include resident retention and customer satisfaction for the current residents and prospective residents.
Leasing Consultants are community ambassadors between the public, the residents and the management team. They provide value and quality by assessing the needs of every client and providing solutions.
Duties include (but are not limited to):
Greet visitors (residents, future residents and internal team members)
Answer inquiries by phone and email
Schedule appointments
Provide tours and promote attractive community features
Collect application fees, deposits and rent
Prepare and submit application materials for approval
Prepare leasing documents
Follow up with prospects after viewing homes or submitting applications
Records visitor traffic, leasing status and community complaints
Prepares service requests
Prepares move-in / move-out notices, inspections or procedures
Plans and coordinates events
Prepares and distributes move-in packets and gifts for new residents
Required Skills
At least 1 year of sales/customer service experience and prior leasing experience
Excellent sales skills
Excellent written and verbal communication skills
Ability to read, analyze and interpret all forms of information
Ability to accept and learn from constructive criticism
Must be well organized
Professional appearance
Reliable means of transportation
Ability to be prompt and on time every day
Ability to solve problems and work with minimal supervision
Office skills: customer service, typing, clerical, computer, telephone
Desired Skills and Knowledge:
Bilingual (Spanish), low income/tax credit/Section 8, fair housing laws, property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR are a PLUS.
Please reply to this posting with a resume
Equal Employment Opportunity.
