DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.The Site Reliability Engineering and Application Support (SRE & AS) is a mission critical organization that supports a large portion of the critical applications across Amex. As part of the SRE & AS Tools and Practices organization, you will be responsible for developing and enhancing tools used across the organization to drive higher availability and resiliency while creating efficiencies.Responsibilities include:
Perform technical aspects of software development.
Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation)
Lead code reviews and automated testing.
Debug software components and identify code defects for remediation.
Leads the deployment, support, and monitoring of software across test, integration, and production environments.
Automate deployments in test or production environments.
Automatically scale applications based on demand projections.
Adhere to security and regulatory best practices
Demonstrate increased self-reliance to achieve team goals.
Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking.
Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.
Mentor and guide success within the team
Minimum Qualifications:
Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred
5 years of software development experience in a professional environment such as:
Wide breath of engineering experience
Proven experience leading teams of engineers
Hands-on expertise with application design, software development, and automated testing
Experience with distributed (multi-tiered) systems, algorithms, and relational databases.
Required Qualifications:
Deep knowledge of OOP languages (Go, Python, Javascript) with a desire to learn new Languages and frameworks
Able to communicate complex data structures and associated components.
Designs, codes, tests, maintains, and documents application components.
Ability to lead reviews of colleagues' work
Defines test conditions based on the functional and non-functional requirements provided.
Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
Preferred Qualifications:
Monitors system performance and availability and improves software quality through root cause analysis.
Working understanding of infrastructure technologies and components (Linux, infrastructure topology, Docker/containers, and communication protocols etc)
Familiar with CICD practices (Github actions)
Familiar with key observability components – OTEL, Splunk, DT, Grafana
QualificationsSalary Range: $110,000.00 to $190,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Job: TechnologyPrimary Location: US-Florida-SunriseSchedule Full-timeReq ID: 24013771