Who We Are
We’re a fast-paced, team-oriented company specializing in custom apparel for team sports. From jerseys to warmups and fan gear, we help teams look their best on and off the field. We're passionate about delivering high-quality products and great customer experiences—and we’re looking for someone who shares that mindset.
About the Role
We’re looking for a friendly, detail-driven Customer Service & Artwork Assistant to join our growing team. This role is a unique mix of customer support and graphic design, perfect for someone who’s comfortable juggling multiple tasks and enjoys working in a collaborative environment.
You’ll be handling artwork revisions (think uniform mockups and logos), answering calls from sales reps about order status, and jumping in to help the team wherever needed.
What You’ll Be Doing
Artwork Revisions: Make edits to existing apparel designs (like name changes, number updates, color swaps, etc.) based on customer feedback.
Proof Updates: Send updated mockups/proofs to customers for approval and communicate changes clearly and efficiently.
Phone Support: Answer inbound calls from our sales reps needing updates on jobs or help with their orders.
Team Support: Lend a hand in other parts of the business when things get busy—this could mean helping with order entry, basic production tasks, or whatever keeps things moving smoothly.
What We’re Looking For
Some design experience – You should be comfortable working in Adobe Illustrator and/or Photoshop (you don’t need to be a pro, but you should know your way around).
Great communicator – You can talk to customers and team members with confidence and clarity.
Problem-solver – You stay calm under pressure and like figuring things out.
Team player – No task is “not your job.” You’re happy to pitch in wherever needed.
Detail-oriented – You catch the small stuff and take pride in doing things right the first time.
Bonus Points If You Have:
Experience with team sports or in the custom apparel industry
Familiarity with order tracking systems or workflow software
A love of sports and an eye for good design
Bilingual (English/Spanish is a big plus)
Why You’ll Love It Here
Fun, fast-paced environment with a supportive team
Opportunity to grow your skills in both customer service and design
Get hands-on experience in the world of team sports and custom apparel
401k with Company match. PTO and Paid Holidays
