1099 position!
DP Global Solutions is dedicated to providing top-notch customer support. We are seeking motivated individuals to join our team as independent contractors in a remote call center environment.
Job Overview: As a Remote Call Center Representative, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, and resolving issues while providing excellent service. This is a flexible, contract-based position ideal for self-motivated individuals.
Key Responsibilities:
Answer incoming calls and respond to customer inquiries in a professional manner.
Assist customers with account-related questions and technical support.
Document customer interactions accurately in our CRM system.
Handle escalated calls and resolve customer complaints effectively.
Collaborate with team members to improve service processes and customer satisfaction.
Maintain up-to-date knowledge of products, services, and company policies.
Qualifications:
High school diploma or equivalent; relevant experience preferred.
Previous experience in a call center or customer service role.
Excellent communication skills and a friendly, professional demeanor.
Strong problem-solving abilities and attention to detail.
Proficiency with customer service software and basic computer applications.
Ability to work independently and manage time effectively.
Compensation:
Competitive hourly rate, based on experience.
Flexible work hours to accommodate your schedule.
How to Apply: If you are interested in this 1099 Call Center Representative position, please send your resume and a brief cover letter to resume@dpglobalsolution.org with the subject line “Call Center Representative Application.”
