call center representative.
tampa , florida
posted today
job detailssummary
$18 - $19 per hour
temporary
high school
category office and administrative support occupations
referenceAB4498104
job detailsOur client has great opportunity for contract Call Center Representatives in Tampa, FL! These positions have the potential to become permanent. In this position you will be working with Class Action business. Operating a call center to handle potential claimant inquiries and claims. This position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions.salary: $18 - $19 per hourshift: Firstwork hours: 6 AM - 9 PMeducation: High SchoolResponsibilitiesEssential Duties and Responsibilities
Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resources.
Perform research using available resources as needed to provide required information to callers.
Identify and escalate more complex issues to the research team
Complete necessary administrative work as needed and complete call logs accurately
Other projects as assigned by the supervisor.
Job Qualifications and Requirements
6 months+ Call Center experience required
HS Diploma or GED
Willing to submit to a background check
Good verbal and written communication skills
Dependable and able to adhere to schedule
Skills
Telephone Etiquette
Call Center
Call Center Support
Follow-up
Typing Skills
Basic Computer Skills
Qualifications
Years of experience: 1 year
Experience level: Experienced
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+1 314 288 2135 (tel:+1 314 288 2135)
kristen.williams@randstadusa.com
