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When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. We offer an array of opportunities - service technician jobs, installation technician jobs, security installation jobs, engineers, and project manager jobs to name a few. Start your career with us today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!Hiring Immediately!Position Overview:As a Commercial Security Senior Service Technician, you will play a pivotal role in servicing, maintaining, repairing, and troubleshooting access control equipment and IP-based video systems. This includes a comprehensive range of tasks such as working with electrified and non-electrified locks, card readers, IP and analog cameras, intercom systems, and more. The ideal candidate will demonstrate exceptional skill, productivity, and adherence to Allied Universal Technology Services' (AUTS) core values at all times.Scope of Work:
Drive to sites using company vehicles to perform service
Travel to commercial client sites to service, repair, and troubleshoot access control equipment and IP-based video security systems, including electrified and non-electrified locks, card readers, ancillary door devices cameras, head-end video recording devices, wired and wireless systems and intercom systems
Troubleshoot system installations in a such a manner as to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
Apply all necessary documentation for tracking of service-related issues
Utilize tools and equipment safely and effectively
Interpret electrical schematics, CAD drawings, and related documents for low-voltage applications
Foster positive relationships with internal and external stakeholders
Provide remote diagnostic support via phone and online channels
Fulfill additional duties as assigned by leadership
Requirements:
Valid State Driver's License
5+ years of field experience in electronic security systems (access control, video management systems, intrusion detection, and more)
High School Degree, Vocational School or equivalent required
Strong troubleshooting skills, mechanical and electronic aptitude
Available for scheduled “on-call” duties to respond to emergency service calls
Experience with any or all of the following is preferred: AMAG, Lenel, Genetec, Avigilon, AXIS, Software House, S2, Brivo, Milestone, Exacq, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
Understanding of Windows operating systems and overall IT network topology
Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values
Ability to meet deadlines and work in a fast-based environment with minimum direction
Good communication skills for effective interaction with internal & external customers
Capable of lifting up to 50lbs and work on ladder heights of up to 16’
Be able to work independently or as a member of a team
Good verbal and written communication skills
Possession of state-specific licensing (i.e. Class D or Alarm Installer, etc.) or ability to hold license once hired
Benefits:
Company Vehicle and Gas Card
Competitive Pay
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k) plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Florida-TampaJob Category: Technician