About Us
We are a small, fast-paced service-based business looking for a detail-oriented and organized Administrative Coordinator to join our team. If you’re great at managing communication, keeping things organized, and ensuring nothing falls through the cracks — we want to hear from you!
Responsibilities
Customer Service & Communication
Answer incoming calls and text messages professionally
Respond to customer emails promptly and clearly
Confirm appointments multiple times: weekly, 48 hours prior, and 24 hours prior to job date
Create and maintain accurate customer files
Scheduling & Coordination
Manage job and appointment schedules to ensure a full and efficient calendar
Reschedule appointments as needed and prevent scheduling conflicts
Coordinate with team to confirm job readiness and availability
Administrative Support
Perform data entry for customer records, work orders, and invoices
Create, file, and maintain work orders and job-related documentation
Organize physical and digital files
Inventory & Materials
Confirm delivery and accuracy of ordered materials
Conduct regular inventory checks
Ensure products and materials are in stock for upcoming jobs
Office Upkeep
Maintain cleanliness of a small showroom and office area
Help with clean-up projects in our computer database and office systems
Qualifications
Experience in an administrative, scheduling, or customer service role
Strong organizational and time management skills
Excellent phone, email, and interpersonal communication skills
Computer skills including Microsoft Office and basic data entry
Must be proficient in QuickBooks online and Google Suites
Ability to prioritize tasks and work independently
Preferred Qualifications
Experience in scheduling or dispatch
Familiarity with CRM or inventory systems
Knowledge of service or construction-related industries is a plus
Benefits
Paid training
Paid Time off
Growth opportunities
Friendly, supportive work environment
