About the job
As our Inside Sales and Call Center Representative you'll be focused on creating a great customer experience for our home remodeling company. We're looking for an enthusiastic, organized, and friendly person to manage our small projects and handyman business.
This role includes gathering customer project information, compiling estimate within pricing tool/coordinating any details with production team, communicating customer bid, following up bids on a regular cadence via phone/email/SMS, and booking scheduled work on the production calendar.
You will report directly to our General Manager and be supported by a great team/tech. Commissions for this role are uncapped and the opportunity is tremendous for someone highly organized and friendly with customers.
This is a hybrid role with time spent working from home and in our warehouse in Port St. Lucie.
We Invest in YOU
We believe that when employees know they are valued and safe, they’ll bring their best efforts every day. That is why we go above and beyond to ensure that our teammates know just how much they mean to us.
We’ve got you covered with:
Hourly + uncapped commission pay structure with significant earning potential
Interactive paid training program that provides you the tools and skills needed to achieve immediate success
Leadership development initiatives designed to prepare you for your next step in your career
Benefits package including Paid Time Off, 401K, and Health Insurance
What You’ll Contribute
In this role, you can expect to:
Operate within our systems and technology to provide customers with a high end experience
Be willing to make outbound calls to prospective leads who've shown interest in our services
Lead our customers through an interactive and highly personalized projection completion process
What It Takes To Succeed
We are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring:
The ability to quickly connect with anyone in any environment
A competitive nature with a drive to succeed
Previous inside sales experience required, but we’ve had great success with recent graduates and individuals who have worked in retail, hospitality, or other customer facing roles!
Military veterans and spouses are encouraged to apply.
Bilingual Spanish / English candidates with proficiency in English reading and writing are encouraged to apply.
Why Work with us?
Whether you’re looking to start a new career or expand your existing wealth of knowledge, we have the training, coaching, and development to take your career to the next level. If you are ready to unlock your potential and find out what you are truly capable of, there is no better place to do so.
More to Know
Schedule: Exempt/Commission-based role with varying hours that can change based on scheduled appointment times
Location: USA
Seniority Level: Associate
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It's our policy to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodation for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
