The Company is a 34-year-old organization and a leader in the home improvement industry, focused on delivering high-quality installation solutions. We are launching an exciting new division focused on high-quality, custom closet and storage systems. This role is foundational to the growth of this business line, requiring a unique blend of creative design, strong sales acumen, and administrative efficiency.
Email resumes to skconner@us-installations.com
Role Summary
The Inside Sales & Design Consultant drives the entire sales process for custom home organization and kitchen projects, managing qualified leads from initial virtual consultation and design through final closing. Leveraging 34 years of established excellence in the home improvement industry, this role operates primarily through dynamic virtual selling appointments utilizing our in-office showroom display. The position requires flexibility to handle essential administrative and operational support duties across the Closets program and established company divisions (e.g., Customer Service) until the Closets business volume necessitates full-time focus.
Key Responsibilities
1. Inside Sales & Design
Conduct virtual consultations via video call with highly qualified leads to assess customer needs, budget, and design preferences.
Utilize the in-office showroom display effectively during virtual calls to demonstrate product features, finishes, and design possibilities.
Create professional, precise, and aesthetically pleasing custom closet designs using specialized 3D design software.
Develop accurate, detailed proposals and quotes, clearly communicating product specifications, pricing, and installation processes.
Effectively manage a pipeline of leads, negotiate terms, and close sales to meet or exceed monthly and quarterly sales targets.
Maintain expert knowledge of all closet materials, hardware, accessories, and system capabilities.
2. Program Support & Administration
Assist with essential administrative duties required to establish the new business line (e.g., inventory tracking, process documentation, and scheduling support).
Coordinate material ordering and logistics with the warehouse team, ensuring accurate and timely procurement based on design specifications.
Support the creation of training materials and communication plans for field teams regarding the new closet program.
Organize and maintain the virtual showroom space, ensuring all samples and displays are current and clean.
3. Cross-Functional Support & Administration
Provide temporary administrative and operational support to established departments (e.g. Customer Service) to fill the full-time role capacity during the initial ramp-up phase.
Duties may include resolving general service inquiries, managing support documentation and workflow, and assisting with light operational tasks as directed by the division lead or partnering department manager.
Qualifications
Required Qualifications
Sales Experience: Minimum 2 years of proven success in inside sales, commissioned sales, or remote consultative selling.
Design Aptitude: Demonstrated ability to translate conceptual ideas into detailed, functional designs.
Communication & Presentation: Exceptional verbal, written, and presentation skills, particularly in a video conferencing environment.
Technical Skills: High proficiency in Microsoft Office Suite (Excel, Word) and comfort learning new sales and logistics platforms quickly.
Adaptability: Proven ability to manage multiple priorities and successfully execute administrative tasks while driving sales initiatives.
Preferred Qualifications
Software Experience: Direct experience with specialized closet design software (e.g., ProClosets, 2020 Design, or similar CAD programs) is strongly preferred.
Industry Background: Previous experience in the home renovation, kitchen & bath, or custom storage industry.
Language Skills: Fluency in Spanish is a plus.
Compensation and Benefits
Compensation Structure: Competitive base salary commensurate with experience, plus a strong commission based on closed sales volume.
Benefits Package: Comprehensive medical, dental, and vision insurance.
Time Off: Generous Paid Time Off (PTO) package and paid company holidays.
Work Environment: Modern, professional office environment in Boca Raton with an on-site virtual showroom.
Career Opportunity & Culture
This is a unique opportunity to join a stable, established company while building a new business unit from the ground up. You will have direct influence over the processes and success of the Closet Program, with significant growth potential as the division scales.
Job Type: Full-time
Base Pay: $40,000.00 - $50,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Email resumes to skconner@us-installations.com
