This is an in-office
Billing Responsibilities:
1. Invoicing:
Prepare and send invoices to clients for services or products provided.
Ensure the accuracy of billing information and calculations.
2. Payment Processing:
Receive, record, and process incoming payments (cash, check, electronic transfers).
Reconcile accounts to ensure payments match invoices.
3. Account Management:
Maintain records of financial transactions.
Monitor accounts receivable and follow up on overdue payments.
4. Reporting:
Generate financial reports, including income statements, outstanding receivables, and aging reports.
Collaborate with accountants or financial managers for audits and tax preparations.
5. Dispute Resolution:
Address and resolve billing discrepancies, disputes, or complaints from clients.
Liaise between clients and internal teams to correct errors.
6. Compliance:
Ensure billing processes follow legal and regulatory standards, such as tax rules and industry requirements.
HR Responsibilities:
1. Recruitment and Onboarding:
Post job openings, screen applicants, schedule interviews, and assist in the hiring process.
Coordinate new hire onboarding, including paperwork, training, and orientation.
2. Payroll Management:
Oversee payroll processing, including timesheets, deductions, and benefits administration.
Ensure timely and accurate salary payments to employees.
3. Employee Records:
Maintain up-to-date employee records, including personal information, employment contracts, and performance reviews.
4. Benefits Administration:
Manage employee benefits programs (health insurance, retirement plans, etc.).
Respond to employee inquiries about benefits and assist with enrollment.
5. Compliance and Legal:
Ensure the company follows labor laws and regulations (e.g., equal employment, wage laws).
Handle employee grievances and escalate legal or complex issues as necessary.
6. Performance and Development:
Assist in organizing training sessions, workshops, and other employee development programs.
Support performance management processes, including reviews and goal-setting.
7. Employee Relations:
Help resolve workplace conflicts and promote a positive work environment.
Support engagement and retention efforts by maintaining a good work-life balance.
Technical Skills:
1. Accounting/Billing Software:
Proficiency in tools like QuickBooks, FreshBooks, SAP, or similar software for managing billing, invoicing, and financial records.
2. Human Resource Management Systems (HRMS):
Familiarity with HR software such as ADP, Workday, BambooHR, or similar platforms for managing employee records, payroll, and benefits.
3. Microsoft Office Suite:
Advanced skills in Microsoft Excel for handling spreadsheets, financial reporting, and payroll calculations.
Proficiency in Word and PowerPoint for documentation and reporting.
4. Payroll Systems:
Experience with payroll software, such as Paylocity, Paychex, Gusto, or Kronos, for managing and processing payroll efficiently.
Industry-Specific Regulations:
1. Labor Laws and HR Compliance:
Understanding local, state, and federal employment laws (e.g., FLSA, FMLA, OSHA) to ensure compliance in HR functions.
2. Taxation Rules:
Knowledge of tax regulations related to billing and payroll, such as withholding taxes and sales tax requirements.
3. Data Privacy Laws:
Familiarity with laws like GDPR or HIPAA to ensure the secure handling of sensitive employee and client data.
Languages (if applicable):
1. English:
Strong written and spoken English for effective communication with clients and employees.
2. Additional Languages welcomed
Soft Skills:
1. Communication:
Excellent verbal and written communication skills for explaining policies, handling disputes, and collaborating with team members.
2. Problem-Solving:
Ability to troubleshoot billing discrepancies or employee issues quickly and effectively.
3. Attention to Detail:
High level of accuracy in financial transactions and HR record-keeping.
