New York Prime is seeking a hospitable, warm, and high-spirited Senior Manager who has fine-dining experience and thrives in a fast-paced environment! They must have experience in planning, inventory management, and staff training in all restaurant operations.
They will be responsible for delivering consistently excellent wine and upscale cocktail, service working with the service team in delivering consistently high-quality hospitality service to our dining room and our private room guests.
Service & Operations
Supporting the Operating Partner to ensure the restaurant is run successfully both operationally and financially.
Maintain excellent relationships with all guests to encourage repeat business and positive word of mouth.
Embody and uphold the company values.
Demonstrate and maintain excellent product knowledge.
Our Senior Manager is also responsible for creating “Guest for Life” experiences while achieving outstanding financial results. You are responsible for developing your hourly employees into A players. You will be expected to execute to our standards and systems. Leaders will defend and champion our principles, values, vision, and culture. The position is responsible for the various tasks involved in the overall operation of the store, including maximizing sales/profitability by developing staff and controlling expenses.
You are responsible for pursuing the highest standards, require solid product knowledge from your staff and yourself.
Recruits, trains, develops and communicates with all staff as well as assesses performance on a quarterly basis.
Be a student of Hospitality and the standards of CentraArchy
Promote accountability and the principle of responsibility
Set the speed and execution of shifts
Create an energized and organized environment
Fosters a sense of ownership and engagement through various levels of our group
Strives for perfection with guest service standards
Provides leadership for employee relations through effective communications, coaching, training and development
Plans and assigns daily goals, tasks and assignments
Ensures proper completion through follow up
Assists in monitoring sales performance through the analysis of sales reports and comparison shopping
Tracks and monitors all employee financial activity including but not limited to comps, voids, transfers, cash transactions, etc.
Maintains adherence to all companies, policies and procedures
Manages all office tasks, including receiving, inventory and payroll
Essential Functions:
Able to lift 30+ pounds
Fluent in both written and spoken English
Must have basic math skills
Maintain a friendly, helpful, and positive attitude at all times
Polished personal presentation; Grooming meets Company standards, as outlined by Employee Handbook
Communicates information effectively and efficiently
Ability to comprehend and follow written and verbal direction
Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions
Ability to perform essential job functions under pressure, maintains professionalism when working under stress
Attends mandatory staff meetings
Adherence to company, state, and county sanitation standards
Strict adherence to posted schedule and clock in/out at times
Unpack, stock, & organize all items in and around the restaurant to maintain the highest level of cleanliness possible
Perform all other related and compatible duties as assigned by the Management Team
Adhere to all HR policies and procedures
New York Prime Steakhouse, celebrating the classic New York energy and confidence. The restaurant prepares a menu of timeless classics, in addition to the 100% Prime steaks.
In addition to an extensive wine list and classic drinks, New York Prime Atlanta has developed a beverage program that boasts an inspired menu of absinthe-driven signature cocktails.
