Inside Sales/Office Manager Position
Better Planet LLC is in the business of renewing used material handling equipment for resale and as a service to owners of used equipment. We started business in 2023 and have been growing rapidly. Our experience to date confirms that there is a substantial unmet need in the market. We have already achieved a high level of customer satisfaction resulting in repeat orders, and we are experiencing referrals from one customer to another. We are located in about 20,000 square feet of warehouse and office space just off Stone Mountain Industrial. We sell Certified, Preowned Equipment throughout North America.
We are convinced we will continue to grow by leaps and bounds. And at this time, we are looking to add few hardworking and dynamic individuals looking for entrepreneurial careers leading to high levels of financial success and fulfilling achievement.
Better Planet is the offspring of a 60+ year old manufacturer of electric industrial vehicles and other material handling equipment. The idea arose when we realized how much used equipment was being turned into waste when it could instead be renewed for years of continued use. Once we did research, we realized that very little such renewal was being done in North America. We set up a new company to pursue this idea and have found that many customers agree that it just makes sense. By buying renewed equipment, they save money and help to save the environment.
Key Responsibilities:
1. Inside Sales:
o Answer Sales Phone Line and Respond to Customer Inquiries by Email and Contact Us Web Forms
o Advise Customers on Product Availability, Pricing, etc.
o Issue Quotes
o Process Customer Orders
o Facilitate communication between the outside sales team and customers.
o Use and maintain CRM system
2. Invoicing & Payments:
o Generate and send invoices to clients.
o Ensure timely payment of bills and expenses.
o Prepare and file Sales & Use Tax returns.
o Prepare deposits of cash or check collections
3. Product & Inventory Management:
o Update and maintain digital product records that support the ecommerce website
o Manage ecommerce listings in back-end software (Odoo)
o Monitor and manage inventory levels of parts and components.
o Oversee the purchasing of supplies and office needs.
4. Scheduling & Coordination:
o Schedule service appointments and coordinate shipment deliveries.
o Assist in coordinating company required services.
o Conduct receiving of goods and services at the facility, opening mail, etc.
5. Executive Assistance:
o Provide administrative support to the GM, CEO and VP of Sales.
o Manage calendars, schedule meetings, and handle correspondence.
o Communicate (phone & email) with customers, suppliers, employees, etc.
o Assisting with administrative tasks as assigned
6. Other Duties:
o Work with affiliates, vendors and service providers to maintain office equipment and other office needs
o Perform other duties as assigned by management to support the overall operations of the company.
o On-site office presence 4 days a week
Qualifications:
Proven experience in Office Manager and Inside Sales roles.
Experience in Odoo is a plus
Strong organizational and multitasking skills.
Excellent communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and manage multiple priorities.
