Job Title: CSR
Location: Augusta, GA 30907
ContractJob description:Promote and retain products and servicesExperience in customer retention or sales and call center operationsPrior experience in a call center environment is requiredDeliver excellent customer service over the phoneNegotiate and process save/service order requests from customersInteract with customers patiently, tactfully, and efficientlyClearly explain applicable fees and adjustments to customersOffer product and service options tailored to customer needsDemonstrate active listening skillsFollow structured call flows to enhance the customer experience
