Vacancy expired!
DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.What You Will Be Doing: As the Parts Supervisor, you will be responsible for the execution of tasks involved with the parts warehouse or sales counter operation at the branch. This includes Safety, cleanliness, all daily reporting, Cash business management, hydraulic hose business, communication with local Service manager and Regional Parts Manager. This is a swing shift position (10 am - 7 pm).Primary Responsibilities:
Participate and administer all required OSHA and Yancey Brothers Safety guidelines.
Maintain a clean working environment to include warehouse and parts counter areas.
Address all daily operational requirements, to include stock, customer, shop, and transfer orders in a timely manner.
Additional operational process requirements to include, Open Backorders, Vendor orders, Cycle Counts and No-Location parts.
Initiation of a claims process for shipping errors,
Manage the Cores and Warranty Parts return processes.
Oversee branch hydraulic hose business, utilizing proper assembly and contamination control techniques.
Oversight and daily completion of fulfilling all orders in a timely manner including branch transfers received prior to cut-off, delivering shop orders, and assisting customers with loading.
Schedule Parts department staff to provide coverage during normal operating hours.
Oversight of local parts staff training and development.
Communicate local personnel performance issues with Regional Parts Manager.
Maintain all assigned equipment to include scanners, forklifts, hose building equipment, and order pickers.
Assist Regional Parts Manager in attainment of branch profitability and operational KPI’s.
Management oversight of parts inventory accuracy and variances.
Oversee all administrative functions to include Customer dispute resolution, cash collection and reconciliation.
Communicate regularly with the locally assigned Product Support Sales and Service teams.
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should be organized, show an attention for detail and a sense of urgency. You should have basic computer skills, safety conscious and the willingness to learn. The ability to multitask, problem solve and provide superior customer service are essential to this position as well.Education/Experience:
High school or equivalent
Specific industry experienced desired or an equivalent college degree.
Minimum of 3 to 5 years of experience.
Required Qualifications/Skills:
Able to obtain forklift certification
Ability to lift 50 lbs repetitively and occasionally higher amounts with assistive devices
Willingness to work in hot/cold weather conditions
Attention to detail
Basic computer skills (email, internet, basic data entry)
Problem solving and multitasking
Safety conscious and customer focused
Be self-driven and take pride in your work
Preferred Qualifications/Skills:
Prior experience in a warehouse environment
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.Competitive Pay Structure
Competitive Compensation
Individual Bonus Opportunities Available
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
