System Management & Optimization:Lead the implementation, configuration, and maintenance of WMS and TMS solutionsEnsure system stability, data integrity, and accurate inventory tracking across all warehouse operationsIdentify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptionsCollaborate with IT teams to develop and deploy system updates, patches, and enhancementsAnalyze operational workflows and recommend system improvements to enhance efficiencyProcess & Performance Improvement:Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordinationWork closely with warehouse leadership to optimize receiving, shipping, and inventory processesContinuously identify process improvements and request necessary system developmentsMonitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations teamEnsure accurate data capture within WMS/TMS to improve supply chain visibilityUser Training & Documentation:Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functionsTrain and support warehouse staff, operations teams, and management on WMS/TMS best practicesProvide end-user support and troubleshoot system-related issues to enhance productivityCross-Functional Collaboration:Gather feedback from end-users and propose system enhancements based on operational challengesCommunicate project updates and system performance to leadership in a clear and actionable manner
