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Description
Register and schedules appointments for new and established patients and serves as the primary point of care for these patients and their families.
Additional duties may include:
scheduling imaging and procedures within their local clinic
Scheduling ancillary appointments
Completing patient data forms
Coordinating provider referrals
Retrieving medical records
Completes precertification authorizations as required.
MINIMUM QUALIFICATIONS:
Preferred high school diploma or GED.
12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
A bachelor's degree or enrolled in a bachelor's program will be considered in lieu of experience.
A successful candidate will possess the following competencies and skills: Ability to provide a high level of customer service; Excellent communication skills, both verbal and written; Ability to work in a team environment; Time management skills; Empathy for others.
Salary:
$16.80-$27.70/hour
The grade and salary of the position are based on specific criteria met within the qualifications of relevant experience, skills, performance and internal equity. This position is eligible for shift differentials.
Additional DetailsPHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.Connect With Us!Connect with us for general consideration!Division The Emory ClinicCampus Location Dunwoody, GA, 30338Campus Location US-GA-DunwoodyDepartment TEC Fam Med - DunwoodyJob Type Regular Full-TimeJob Number 125194Job Category Clinical & Nursing SupportSchedule OtherStandard Hours 40 HoursEmory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
