Job DescriptionOperations Specialist provides a combination of administrative, analytical and/or technical support pertaining to routine day-to-day operations for a department or functional area.Key Accountabilities :Uses and maintains relational databases and other reporting tools to compile, calculate, track, report and clean-up data pertaining to various reoccurring processes which may include, but are not limited to, capital programs, field projects, work orders, regulatory compliance, and employee records. Analyzes and evaluates reports and/or prepare variances related to Asset Control department work processes which may include but are not limited to: business systems, regulatory requirements, capital expenditures, work orders, departmental and/or organizational performance, etc. GPS point tracking, gathering, and processing within local service area. Coordinate and update GIS system working with GIS partner.Technical Skills:Thorough knowledge of standard business practices and principles, including basic accounting and budgeting. In-depth knowledge of Microsoft office suite applications including MSWord, Excel, PowerPoint and email management systems (MS Outlook). Knowledge of water or utility industry preferred. Ability to read and understand site/utility plans a plus. Ability to follow manual & operating instructions. Basic knowledge of water/wastewater operations. Working knowledge of electrical component. Knowledge of GIS/GPS. Demonstrated ability to work in a meticulous manner to ensure records are clearly and accurately maintained. Provides customer service functions when necessary. May communicate with client and customers related to routine technical aspects of operations. Responds to call outs and after-hours emergencies to repair treatment equipment, pumps, motors, sensing devices, instrumentation and electrical support.Education/Experience: High School Diploma or GED and 2 years water distribution or treatment experience preferred.Licenses/Certifications: Valid Driver’s License (CDL preferred). State of California Water Distribution/Treatment Operator’s License Grade D2/T2 preferred.Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback.Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality. Shares suggestions to improve quality & productivity.Managing for Results: Works independently with minimal supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks. Demonstrates flexibility in workflow & scheduling. Ability to work in all elements of weather and standard office environment.Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for development.Physical Demands: Must be able to lift 50-60 pounds periodically; load, unload & move large equipment/tools;access confined spaces; continuously walk and climb stairs and ladders.RequirementsAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
