Position Overview:We are seeking a dedicated and experienced Office Manager to oversee the daily operations of our Kennesaw and East Cobb locations. The ideal candidate will have exceptional organizational skills, a commitment to providing outstanding patient care, and the ability to lead and motivate a team. Key Responsibilities:1. Office Operations Management:   - Oversee daily office operations to ensure efficiency and effectiveness.   - Maintain a clean, organized, and welcoming office environment.   - Manage office supplies inventory and place orders as necessary.2. Staff Leadership and Development:   - Recruit, hire, and train office staff.   - Schedule and manage staff to ensure adequate coverage.   - Conduct regular performance evaluations and provide constructive feedback.   - Foster a positive, collaborative work environment.3. Patient Relations:   - Ensure exemplary patient care and address patient concerns or complaints promptly and professionally.   - Manage patient scheduling to optimize office efficiency and patient flow.   - Oversee patient check-in/check-out processes including verification of insurance information and collection of payments.4. Administrative Duties:   - Maintain accurate patient records and ensure compliance with HIPAA regulations.   - Handle billing, invoicing, and financial reporting.   - Develop and implement office policies and procedures to enhance operational efficiency.   - Liaise with vendors and service providers as needed.5. Financial Management:   - Monitor and manage office budgets, including payroll, supplies, and other expenses.   - Generate financial reports and provide insights on budget adherence and financial performance.   - Implement cost-saving measures where appropriate without compromising on quality.6. Technology and Equipment Management:   - Ensure all office equipment and technology are functioning correctly and troubleshoot any issues that arise.   - Coordinate regular maintenance and updates for office/medical equipment.   - Introduce new technology and systems to improve workflow efficiency.7. Compliance and Regulations:   - Ensure the office complies with local, state, and federal regulations.   - Keep abreast of updates in eye care practices and healthcare regulations and implement necessary changes.
